BetMGM came up against multiple technical obstructions pertaining to the Cheltenham Festival, with the users speaking of the inconvenience they caused. This was despite extensive promotional activities initiated by the company.
The complaints were related to having difficulty accessing the site, followed by multiple crashes and the time to process wagers and withdrawals.
BetMGM wasted no time accepting its mistakes and committed to recognizing all wagers, deposits, and withdrawals due to technical glitches. The company reached out to all who had been inconvenienced so that every issue would be addressed appropriately. A little time was asked for.
This failure is absolutely contradictory to the company’s plans of laying everything on the line where its promotional campaigns are concerned. From the time of its introduction in the markets of UK in 2023, BetMGM has had the intention of making its mark as a big-time player in the field. BetMGM is making its space among other known online sportsbooks and casino platforms.
The company has the total backing of MGM Resorts. It is known to have taken the help of its association with Leo Vegas, as well as famous personalities such as Chris Rock, who is the ambassador of the company.
Despite the numerous obstacles, BetMGM has decided to weather every storm in its wake and completely turn the situation around. The company recently mentioned the striking of a deal with The Jockey Club and sponsoring the County Hurdle at the Cheltenham Festival.
Every aspect considered, BetMGM attributed the fiasco to a surge in overall traffic.
